Website Privacy Policy

Who we are and why we exist

Enfield, delivers. is Enfield Council’s inward investment brand. We exist to showcase the borough’s strengths, promote investment and development opportunities, and connect businesses, investors, developers and partners with the Council. Our aim is to support sustainable economic growth, create opportunities for local people and help build a thriving borough.

The website www.enfield-delivers.co.uk is owned by Enfield Council, formally known as the London Borough of Enfield. Enfield, delivers. operates as part of the Council and is not a separate legal entity.

Enfield Council is the data controller for personal information collected through this website and the Enfield, delivers. activities described in this notice. This means the Council decides why and how that information is used.

In this policy, “we”, “us” and “our” mean Enfield Council acting through Enfield, delivers.

This notice should be read alongside the Council’s wider privacy notice: https://www.enfield.gov.uk/privacy-notice

Last updated: 06th October 2026.

How we will use information about you

We use personal information to respond to enquiries, provide information you request and manage our relationship with you in connection with investment, business growth and development opportunities in Enfield.

If you choose to join our mailing list, we will also use your information to send relevant news, investment opportunities, community initiatives, event details and invitations.

You can browse the website without submitting an enquiry or subscribing. Where a form asks for essential information, we will identify the required fields. Without that information, we may be unable to respond or provide the service you request.

Personal data we collect

Depending on how you interact with us, we may collect:

Your name, email address, telephone number and other contact details you provide.
Your organisation, job title, business sector and location.
Your interests, communication preferences and subscription choices.
Information about your investment, development or business enquiry, and our correspondence with you.
Event registration details, where registration is offered through the website.
Technical information such as your IP address, browser, device type, pages visited and website errors, according to the website’s configuration and your cookie choices.

We collect information when you submit a form, contact our team, subscribe or register for an event. Some technical information is collected automatically when you visit the website.

Please avoid including sensitive personal information in general enquiries. If we need information such as accessibility requirements for an event, we will explain the purpose and relevant privacy arrangements when requesting it.

How we use personal data

We use information to:

Answer questions and help you explore opportunities in Enfield.
Arrange discussions with relevant Council officers.
Manage investment enquiries and partnership conversations.
Administer events and send practical attendance information.
Send updates you have subscribed to and manage your preferences.
Understand demand for our support and improve website content and services.
Protect the website and investigate technical or security issues.

We use information only for purposes supported by an appropriate lawful basis. If we propose a new use, we will explain it and obtain consent where required.

Our lawful bases for processing

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable privacy and electronic communications legislation.

For each activity, the Council identifies an appropriate lawful basis:

Public task — Article 6(1)(e): where handling an enquiry or delivering investment support is necessary for a Council task or official function with a basis in law.

Consent — Article 6(1)(a): for the optional Enfield, delivers. mailing list and other processing where we ask for your permission.

Legal obligation — Article 6(1)(c): where processing is necessary to comply with an applicable legal requirement.

Mailing lists and your communication preferences

Joining our mailing list is optional. We will ask you to make an affirmative choice to receive Enfield, delivers. email updates. Submitting a general enquiry does not automatically subscribe you, and agreement to this privacy policy is not consent to marketing.

We use your selected interests to help make updates relevant to you. You can withdraw consent at any time using the unsubscribe link in our emails or by contacting the Council using the details below. Withdrawal does not affect the lawfulness of processing before you withdrew consent.

Unsubscribing from marketing does not prevent us from responding to an enquiry or sending necessary information about an event you have booked.

Reasons we share personal data

Access is limited to people who need the information for the purposes described here. These may include relevant Council teams and authorised suppliers supporting the website, enquiry management, email communications or events.

Suppliers processing information on the Council’s behalf must follow its instructions and appropriate data protection arrangements.

Where an enquiry requires a referral to an external partner, we will explain the proposed sharing and establish an appropriate lawful basis before doing so. We may also disclose information where required by law.

We will not share your details with external organisations for their own marketing without your specific permission.

This website is built on wix.com and runs off an AWS server. The marketing agency that manage this website on behalf of Enfield Council is Cast Media Group Ltd.

Cookies and similar technologies

Cookies are small files stored on your device. Similar technologies can also store or access information to support website functions or understand usage.

Strictly necessary technologies may operate without consent where they meet the legal exemption. Where consent is required for other technologies, we will ask before activating them. If a permitted exception is used, we will provide the information and controls required by that exception.

Our cookie notice explains the technologies actually used, their purposes, providers, lifetimes and how to manage your choices.

Storage, security and international transfers

We use appropriate organisational and technical measures to protect personal information, including controls on access and arrangements with suppliers.

How long we keep your information

We retain personal information only as long as needed for its stated purpose, taking account of applicable legal requirements and the Council’s retention schedule. Records are securely deleted or anonymised when no longer required.

Enquiry and event records are retained according to the relevant Council record category. Mailing-list information is used while you remain subscribed, subject to periodic review. After you unsubscribe, we may keep a minimal suppression record to ensure we respect your choice, together with any consent evidence required for accountability.

Your personal data rights

Depending on the processing and lawful basis, you may have rights to access your information, correct inaccurate information, request erasure, restrict processing or receive information in a portable format. These rights have conditions and exceptions.

You can withdraw consent at any time where processing relies on your consent.

Your right to object: You can object to processing based on public task for reasons relating to your particular circumstances. You have an absolute right to object to the use of your personal information for direct marketing, including related profiling.

To exercise your rights, contact the Council using the details below. We may need to verify your identity.

Other Council services and external websites

This notice covers the Enfield, delivers. website and the activities described above. Other Council services, including Enfield accounts, planning and procurement, have their own relevant privacy information within the Council’s wider privacy framework.

If you follow a link to another website or use an external registration service, check its privacy information to understand who is responsible for your data and how it will be used.

Contacting us and making a complaint

For questions about this notice, your personal information or your rights, contact Enfield Council’s Data Protection Officer:

Email: enfield.data.protection.officer@enfield.gov.uk

You can also email: complaintsandinformation@enfield.gov.uk

Post: Data Protection Officer, Enfield Council Civic Offices, Silver Street, Enfield, EN1 3XA.

If you are concerned about how we handle your information, you can contact us so we can investigate. You also have the right to complain to the Information Commissioner’s Office (ICO), without first making a complaint to us.

ICO website: https://ico.org.uk/make-a-complaint/

Further Council privacy information: https://www.enfield.gov.uk/privacy-notice

Changes to this privacy policy

We will review this notice when our activities, website services or relevant requirements change. The date above shows when it was last updated. Where a change materially affects how we use your information, we will take appropriate steps to bring it to your attention.